Privacy Policy
Effective Date: October 13, 2025
Last Updated: 2025
1. Introduction
LB Productions Team Inc. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you engage with us — including when you book an appointment, receive reminders, or subscribe to marketing promotions. By interacting with LB Productions Team Inc., you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following information directly from you:
Contact Details: Name, email address, and phone number.
Appointment Information: Date, time, and service booked.
Marketing Preferences: Consent for reminders, promotional messages, and updates.
Website Data: IP address, browser type, and usage information through cookies or analytics tools.
We only collect the information necessary to provide our services and communicate effectively with you.
3. How We Use Your Information
Your personal data may be used for the following purposes:
To confirm, remind, or reschedule appointments.
To send service updates or relevant promotional offers (only with consent).
To respond to inquiries or provide customer support.
To improve our marketing, website performance, and client experience.
To comply with applicable legal or regulatory requirements.
You will not receive marketing messages unless you have opted in, and you can opt out at any time.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your information under the following legal bases:
Contractual necessity: To fulfill an appointment or service you requested.
Consent: When you opt in to receive promotional communications.
Legitimate interests: To maintain client relationships and improve services.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share limited information with trusted third-party providers who assist us in operating our business (e.g., appointment scheduling, email, and SMS systems), under strict confidentiality agreements.
We may also disclose information if required by law or to protect our legal rights.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law.
You can request deletion of your data at any time (see Section 9).
7. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse.
However, no online transmission is 100% secure, and you acknowledge this risk by using our services.
8. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications at any time.
Request a copy of your data in a portable format.
File a complaint with your local data protection authority.
To exercise these rights, contact us at [email protected].
9. Cookies and Tracking
Our website may use cookies and analytics tools to improve performance and personalize your experience.
You can disable cookies in your browser settings at any time.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
LB Productions Team Inc.
Address: 42 Brooklyn Ave, Brantford, ON, Canada
Phone: +1 (437) 494-9362
lEmail: [email protected]
11. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with the “Last Updated” date revised. Continued use of our services after such changes constitutes your acceptance of the updated policy.